PRIVACY POLICY
ANTHONY BRANDS PRIVACY POLICY
Last Updated: December 18, 2024
We care about our customers and know that your privacy is important to you. This Privacy Policy (“Privacy Policy”) is our way of sharing how we collect your information, why we need it, and how we use it, share it and store it with your consent.
Scope of Application
This Privacy Policy applies to your use of the website www.anthony.eu (the “Site”), which is owned and operated by Anthony Skin LLC (“Anthony Brands”, “we” or “us”). This Privacy Policy also applies to the information you provide to us after being presented with or directed to this Privacy Policy. This could be, for example, when you share your information with our service representatives (e.g. a customer service agent, design professional, or an installation or assembly provider) on the Site, when you place an order, or send us a letter, email, or chat. This policy does not apply to any information collected by us off line or through any other means, including any other website operated by Anthony Brands or any 3rd party including through any application or content that may link to, or be accessible from or on, our Site.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, you can choose to not use our Site. By using our Site, you agree to the terms of this Privacy Policy and consent to the collection by us of your personal information for the specified purposes defined herein below. You also consent to the use, and the disclosure of your personal information as stated in this Privacy Policy. This Privacy Policy may change from time to time. Please check this policy for updates when you visit our Site. Your continued use of this Site after we make changes is deemed to be your acceptance of those changes, so please check periodically for updates to this Privacy Policy.
Information We Collect and How We Use Your Information
There are two general categories of information we collect:
- Information you give to us;
- Information we automatically collect from your use of the Site;
We use your information in several different ways, which is summarized in the charts below. What we do with your information depends on when we collect it and what we collect.
Information you give to us
- Your name and contact details (such as your email address, mailing address, phone number, and password).
- Additional profile information (such as date of birth, location, and preferred language).
- Your payment information (such as your credit/debit card number, security/CVV code, and expiration date).
- Your communications and contact history with us (such as any service call recordings, chat, and instant messages, or communications with our social media channels).
- Other information (such as product reviews, forum posts, survey responses, participation in promotions, and other user-generated content)
How we use the information you give to us |
Why we collect it |
Registration |
We need your name and contact details to create your account. This information is necessary for the adequate performance of certain services and offerings on the Site, and to fulfill our contract with you when you place an order. |
Accept payment, fulfill orders, provide refunds. |
We use your name and contact details to fulfill our contract with you and deliver your orders, and we use your payment information to process payments and comply with applicable law. |
Sending you the account information |
We need your name and contact details to deliver important account information to you, such as order confirmations and notices, changes to account settings, and notices about the Site or the terms and policies that apply to it. |
To offer an improved user experience. |
We use your communications and contact history with us, as well as other information such as additional profile information, to operate, protect, improve and optimize the Site and to personalize and customize your experience. |
Analytics, training, and quality assurance |
We may use the information you provide to us to train our staff, improve our services and offerings, and perform other internal analytics and performance monitoring. |
Communication, marketing, and advertising |
We may use information you provide to us to deliver and personalize our communications with you, or to administer our own offers, rewards, surveys, sweepstakes, contests or other promotional activities. |
Information We Automatically Collect
As you navigate through the Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Purchase history and saved items (such as what you bought and what you’ve placed in your cart or saved)
- Log data and device information (such as details about how you’ve used the Site, IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, location data, and page/product views or clicks)
- Geo-location information (such as IP address, browser information or mobile GPS information)
- Cookies and similar technologies (such as web beacons, pixels, and mobile identifiers; to learn more about these technologies and how you can control them, see Our Cookie Policy below)
How we use the information we automatically collect |
Why we collect it |
To provide customer service and process returns |
We use your saved products to help you make a purchase, and we use your purchase history to uphold our contract with you and ensure that you’ve had a great customer experience. |
To offer an improved user experience. |
We use your log data and device information to operate, protect, improve, and optimize the Site and to personalize and customize your experience. |
To create and maintain a secure environment. |
We use automatically-collected information to comply with applicable law and to measure the adequate performance of our contract with you. |
Analytics, training, and quality assurance |
We may use automatically-collected information to train our staff, perform internal analytics, detect and prevent fraud, and improve our services and offerings. |
Communication, marketing, and advertising |
We may use automatically-collected information such as cookies and similar technologies to provide the most relevant advertising to you. |
.
When We Share Your Information
We share your information with the following categories of recipients as an essential part of being able to provide the Site and related services and offerings, including customer service, to you and only to the extent necessary to provide such services:
- Companies and individuals help us deliver our products to you, payment service providers, and delivery companies. We limit and monitor our employee’s access to your personal information, and take appropriate action when information is accessed without authorization.
- Professional service providers help us run our business, such as marketing companies, software vendors, consultants, and advertising partners.
- Companies approved by you, such as social media sites (when you choose to link your accounts to us) and payment processors or financing providers and card-issuing banks if you choose to use their services or offerings.
- Government and law enforcement agencies, too (i) comply with a legal process, subpoena, order, or other legal or regulatory requirement; (ii) enforce our Terms of Use or other policies; or (iii) pursue available legal remedies or defend legal claims.
We share your information with third parties only as described in this Privacy Policy, with your consent, or as disclosed at the time we collect your information. We may anonymize your information and share such anonymized information with third parties for any purpose permitted by applicable laws. We will obtain from you a new consent if we intend to use or disclose your personal information for a new purpose.
Our Cookie Policy
We use cookies when you visit our Site to analyze traffic, optimize performance and content and provide an integrated and more personalized shopping experience for customers. Cookies are small text files that are stored by your Internet browser on your computer. While our cookies may change from time to time, we generally will use the following types of cookies:
- Functionality cookies, which allow you to navigate the site and use our features.
- Analytics cookies, which allow us to measure, analyze, and understand how our customers use the Site and to identify ways to improve both its functionality and your shopping experience. For example, we use Google Analytics to help us evaluate your use of the Site, to compile reports on website activity, and to provide other services related to website activity and internet usage. To learn how Google Analytics collects and processes data, please visit: “How Google uses information from sites or apps that use our services” located at www.google.com/policies/privacy/partners.
- Customer preference cookies, which help us remember your preferences (like your language or location) and make your experience more personalized to you.
- Targeting or advertising cookies, which allow us to deliver digital ads relevant to you. These types of cookies also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. We use cookies to help us identify and retarget users who may be interested in our products, services or offerings both on our Site. For example, we use proprietary technology to specifically target users by creating advertising material based on the users’ previous behavior. To disable interest-based ads, please see Direct Marketing and Behavioral Advertising below.
- You can prevent the use of cookies by changing the settings in your web browser so that:
- Your browser does not accept new cookies,
- Your browser informs you about new cookies, or
III. Your browser deletes all already received cookies. By deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our Site (such as storing items in your Cart between visits, customizing your website experience, and making marketing messages more relevant).
We also may use web beacons to help us identify your computer and evaluate user behavior, such as reactions to promotions. Web beacons are small GIF files that can be embedded in other graphics, emails, or similar. To prevent web beacons on our site, you can use tools such as AdBlock Plus. To prevent web beacons in emails, please set your email program so that no HTML is displayed in messages.
Direct Marketing and Behavioral Advertising
By providing information to us, you agree to our sending to you marketing information and materials from us and our affiliated companies. We may directly send you marketing communications and materials by email, postal mail, and other channels to keep you informed of our and our related companies’ new products, promotions, and to provide other information we think may be of interest to you. You can stop receiving direct marketing messages from us at any time by clicking any “unsubscribe” link in any marketing message you receive from us. Please note that it may take up to 48 hours to process your request and update our systems. Note that if you request that we stop sending you marketing messages, we will continue to send you administrative and service communications (such as order updates and other important or transactional information).
Please note that if you use more than one name or email address when communicating with us or using the Site, you may continue to receive communications from us to any name or email address not specified in your opt-out request.
We may also from time to time display tailored interest-based advertising on the Site. Interest-based ads, also sometimes referred to as personalized or targeted ads, are displayed to you based on information from activities such as purchasing on our sites, visiting sites that contain Anthony Brand content or ads, interacting with our Site tools, or using our payment services. We may do this using a variety of digital marketing networks and ad exchanges, and we may use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks.
Blogs, Reviews, and Forums
The Site also may, from time to time, offer publicly-accessible blogs, reviews, or forums. Any information you provide in these areas (“Contributions”) may be read, collected, and used by others and such Contributions are made by you at your own risk. We cannot control the actions of other users of the Site with respect to your Contributions to these public areas. To request removal of your Contributions from such public areas, please contact us by email at info@anthony.com or by phone 1-866-268-4669. Please note that in some cases, we may be unable to remove your Contributions from such areas.
Our Security Measures
The security of your information is important to us. We use appropriate technical and organizational safeguards to protect your information from unauthorized access, unauthorized use, theft, disclosure, modification, copying and loss. We ensure our employees receive appropriate training on their roles and responsibilities in protecting your personal information. We limit and monitor our employees’ access to your personal information, and take appropriate action when information is accessed without authorization. Encryption technology, including current industry-standard encryption protocols, protects personal information in certain areas of our websites during transmission across the Internet. We use a PCI-compliant payment service provider over a secured network. If you have questions about the security of your information, please contact us by email at info@anthony.com or by phone 1-866-268-4669.
The safety and security of your information also depends on you. We encourage you to take reasonable measures to protect your password and your computer to prevent unauthorized access to your account. We also urge you to be careful about giving out information in public areas of the Site. Remember to sign out of your account and close your browser window if you use a shared computer in a public place such as a library or an Internet cafe.
Unfortunately the transmission of information via the internet to not completely secure. While we do all we can to protect your personal information that we store, we cannot guarantee the security of information while it is transmitted over the internet.
Keeping Your Information
We will keep your information for as long as you have an account or as long as we need it to fulfill the purpose for which it was collected or disclosed to you at the time of collection. We may also keep some of your information as required to meet legal or regulatory requirements, resolve disputes, prevent fraud or abuse, enforce our Terms of Use, or for other permissible purposes.
When we no longer need to keep your information, we will either delete it from our systems or anonymize it so that it no longer identifies you. We dispose of personal information that does not have a specific purpose or no longer fulfills its intended purpose. We dispose of information in a way that prevents a privacy breach, such as by securely shredding paper files or effectively deleting electronic records. If we retain information for statistical purposes, we employ effective techniques that would render it anonymous.
Children’s Privacy
The Site is not directed to or intended for children under the age of 16. No one under the age of 16 may provide any information to or on the Site. We do not knowingly collect information from children under 16. If you are under the age of 16, do not use or provide any information on this Site. If we learn we have collected or received information from a child under 16 without verification of parental consent, we will delete that information. If you are a parent or guardian and believe that we have information about your child, please contact us at us by email at info@anthony.com or by phone 1-866-268-4669.
CHANGES TO THIS PRIVACY POLICY
We may change this Privacy Policy from time to time to reflect new ways that we process your information. When we post modifications to this Privacy Policy, we will revise the “Last Updated” date at the top of this page. The modified Privacy Policy will be effective immediately upon posting on the Site. If we make significant changes to how we treat your personal information, we will provide you notice of such changes through the Site and/or by email to the email address provided to us. The date this privacy Policy was last revised is identified at the top of the page. We encourage you to periodically review this page for the latest information on our privacy practices and to ensure we have an up-to-date and deliverable email address for you.
HOW TO CONTACT US
We always want to hear from our customers, especially with questions, comments, or concerns about our privacy practices. Please don’t hesitate to contact us here or in writing at:
ANTHONY SKIN EU LLC
Ul. Stachowska 17c
Building ELC7
62-023 Gadki
Poland
Tel:
1-866-268-4669
Email: info@anthony.com